12 January 2018 at 08:00 (GMT) Download PDF

Spy-chase thriller creative uses cinematic technique to demonstrate the ‘wonder’ of ‘predictability’.

London, UK, EMBARGOED UNTIL 12 January 2018 –  Trainline, Europe’s leading independent train and coach platform, is launching a new brand platform called ‘Wonderfully Predictable’, in a move away from one-off TV ads and campaigns.  The platform will highlight how the innovative tech company provides accessible, personalised travel information through its app to help make journeys easier and more straightforward.

The brand idea will be brought to life across all channels and will be launched with Trainline’s biggest brand investment to date across UK, France and Italy through January and February.  The launch film was created by acclaimed up-and-coming director Pedro Martin-Calero at BLINK who mimicked classic cinematic techniques to create a dramatic railway station chase-scene worthy of any blockbuster spy movie. 

The idea behind ‘Wonderfully Predictable’ is to demonstrate how Trainline uses its understanding of travel, travellers and technology to help deliver a more seamless journey experience.   The dramatic spy chase quickly loses its intensity when a helpful traveller with the ‘wonderfully predictable’ Trainline app gives the film’s hero ‘real time’ train times and platform information which help her locate the villain. 

Filmed in Kiev Central Station, the ad will make its debut on TV and in cinemas across the UK this January during screenings of the aptly named Hollywood film The Commuter.  An integrated social media and online campaign will amplify the video content to further increase awareness.

The campaign was created by BBH under the direction of Trainline’s brand marketing director Lisa Bowcott, who was appointed to the role in March 2017.   Media planning and buying was by Blue 449.

Trainline’s aim is to help make the travel experience as simple and seamless as possible for our customers, from planning and booking a trip through to navigating the different legs of their journey.   Whilst our platform is built on powerful tech, it’s ultimately not about the whizz-bang of billions of bits of data being analysed behind the scenes - it’s about making sure you know the 18:06 to Manchester is on platform 5!

Lisa Bowcott
European Brand Marketing Director at Trainline

“Am I going to make it?”, “what platform?”, “where’s my ticket?”. Everyone has had one of these thoughts when running late to catch a train. To encapsulate that feeling, BBH staged the most intense, dramatic train-related scene possible - a classic spy chase. But, the tension is no match for the Trainline app, which swiftly and predictably disposes of the drama and provides a one stop shop for travel information.  

BBH understands that Trainline uses its powerful technology to create innovations that meet travellers’ needs, often before they’re even conscious of them themselves, in short helping to make their journey “Wonderfully Predictable”.

Hamish Pinnell
BBH Creative Director


About Trainline

Trainline is Europe’s leading independent rail and coach platform. We sell tickets worldwide on behalf of 137 rail and coach companies, offering our customers thousands of travel options across 24 countries.  Our aim is to bring together all rail, coach and other travel services into one simple experience so customers can get the best prices and smart, real time travel information on the go. 


Editor’s notes

Client name and title:

Lisa Bowcott, European Brand Marketing Director

Sheridan Snellgrove, Head of Brand UK


Creative agency team:

BBH Creative Team: Fred Rodwell + Andy Parsons

BBH Creative Director: Hamish Pinnell

BBH Strategist: Imali Hettiarachchi

BBH Strategy Director: Tom Roach

BBH Business Lead: Julian Broadhead

BBH Account Manager: Jazz Powell


Film credits:

BBH Producer: Victoria Keenan

BBH Assistant Producer: Fatima Kried

Production Company: Blink

Director: Pedro Martin-Calero

Executive Producer: Paul Weston

Producer: Corin Taylor & Patrick Craig

DoP: Sebastian Blenkov

Post Production: MPC

Editor/Editing House: Speade

Sound: String & Tins


Media planning and buying:

Blue 449 Business Director, Mary Gannon

Blue 449 Account Director, Laura Edwards